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Examples of business processes1/15/2024 And none of your responsibilities are documented (or your team doesn't know where that documentation is). Everyone running after the ball and crashing into each other, trying to win.įor example, imagine you're out sick this week. Your operations become more reliable and replicable, so you can finally scale.īut, without a playbook, you run the risk of your business looking less like a championship sports team and more like your kindergartner's soccer team.You can actually hold people accountable for doing things that way.There's only one correct way of doing things, and everyone is aligned on it.That way, what your business does is scalable beyond just you. But you also need all your top plays documented, so your processes and policies exist outside your head. Of course, you need a roster filled with top talent. And scaling your business is no different! And it should be filled with all your documented processes, policies, and procedures.Īfter all, championship sports teams win because they have the right players and a solid playbook. Regardless of size or industry, every business needs a business playbook to run smoothly and scale successfully. What is the primary purpose of a playbook?Ī business playbook serves as a reference guide that employees turn to for direction and clarity on your company's rules policies, best practices, and SOP's. And this includes keeping it up to date as your business evolves. Here's the catch – unlike a car manual, you need to build your playbook yourself. But most importantly, it keeps your business running smoothly. Your playbook is that user manual for your business! It outlines all your company's tribal knowledge and makes it so anyone on your team can complete any task. And this manual teaches you everything you've ever wanted to know (and maybe a few things you never needed to know) about your new investment. When you buy a new car, you get a giant user manual. Instead, they know exactly what's expected of them and how to get it done. Company profile (who your organization is and how you got there)Īltogether, these four elements ensure your team doesn't have to guess how to do their jobs.The business playbook includes your orientation and company welcome content, all necessary onboarding policies and procedures that would be part of an employee handbook, an overview of everyone in the business and what they do, plus all the related documented training for each role and responsibility.Įvery business playbook has four core elements: Also called a company playbook, this manual outlines how your business does what it does, down to each role, responsibility, business strategy, and differentiator. What is a playbook in business?Ī business playbook contains all your company's processes, policies, and standard operating procedures (SOPs). And in only 140 pages, it provides a step-by-step guide for building your very own playbook. □ We literally wrote the book on business playbooks. So, in this article we will break down everything you need to know about building a winning business playbook! The stability and predictability this gives you allow you to scale your organization successfully.īut that all starts with having all your top plays documented in one place! That way, everyone is playing by the same rules, and anyone can play any position. With a business playbook, your team stays aligned, and you can hold your people accountable. Success in business is all about running a tight ship, with every team member aware of what's expected of them and what to do in every situation.
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